1. How we use your information

This privacy policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which we collect personal data from our website. We need to provide this information to make sure you know how we process any information collected by us and is in accordance with the Data Protection Act 1998, the General Data Protection Regulation 2017 (GDPR) and ICO (Information Commissioners Office) guidance.

The information we collect applies to:

• Visitors to our website
• Information provided through filling in forms on www.cambridgeselfservicestorage.co.uk (our site)

2. Visitors to our website

When a user visits www.cambridgeselfservicestorage.co.uk we collect standard internet log information and details of visitor patterns. We do this to find out things such as the number of visitors to different parts of our website and this tells us the information that is useful. We do not collect any information that identifies an individual. Some tools we use allow us to find out the company information of who owns the IP address that visits our page. This allows us to better tailor our service to customers. We do not collect personal information through our website.

3. The cookies used by Cambridge Self-Service Storage

Cookies are small pieces of data that are downloaded to your computer or mobile device when you visit a website or application. We use them to:

• Help us understand how people are using our services, so we can make them better

Please find below a description of the cookies that we use and why:

Analytics Cookies

These are cookies from other websites (Google) and are used to collect information about how our visitors use our website, where they have come from etc. We use this information to see what visitors have found useful and to serve targeted content. (__utma, __utmb, __utmc, __utmz)

4. Other Gif and Web Tools

As well as cookies we may use other tools on our website. These are used in addition to the cookies above which allow us to collect information about you and your browsing use within our website. This information is used to allow us to have a better understanding of the services and information on our website which are of use to our visitors.

5. You can opt out of Cookies

You can refuse the use of cookies by using the setting on your browser. You can also delete cookies by clearing your browsing history (this will depend on your browser).

Websites which are linked to us may also be using cookies. If you have any concerns you should contact the third party website for more information.

Helpful Links

To opt out of being tracked by Google Analytics on all websites http://tools.google.com/dlpage/gaoptout.

6. People who request information on our services

Cambridge Self-Service Storage hold the details of the visitors who request information on our services and products. These details may be used to contact these people at a later date.

Any information or statistics relating to our business that we disclose to others shall not identify any visitors personally. We may, for example, perform statistical analyses of the behaviour of the users of our website in order to measure interest in the various areas of our website.

In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Cambridge Self-Service Storage or its assets are acquired by a third party, personal data held by it about its customers, will be one of the transferred assets.

We will use this information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Cambridge Self-Service Storage, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We will not pass on or sell your personal information to a third party.

7. Where we store your information

The data that we collect and process is stored on our dedicated servers held within the UK.

Unfortunately the transmission of information via the internet is not completely secure. We will do our very best to protect your personal data, however we cannot ensure the security of your data transmitted to our site. Any transmission is at your own risk.

8. Your right to access personal information

You have the right, on request, to receive a copy of the personal information that we hold about you. You have the right on request:

• to be told for what purpose the personal information that we hold about you is being processed
• to be told how long we intend to keep the personal information that we hold about you
• to rectify the personal information that we hold about you
• to have the personal information that we hold about you transferred, in an electronic format, to you for sending to another data controller (data portability)
• to restrict the processing of the personal information that we hold about you
• to have all of the personal information that we hold about you removed from our database and any of our third parties informed of the removal request (right to be forgotten)
• to be given a description of the personal information that we hold about you and the recipients to whom it may be disclosed
• to have communicated in an intelligible form the personal information that we hold about you and any information available as to the source of the data

9. Data Controller and Data Protection Officer

The Data Controller of this website is: Cambridge Self-Service Storage, Dapple Farm, Oakington Road, Girton, Cambridge, Cambridgeshire, CB3 0QH. Email: jack@cstorage.co.uk

The Data Protection Officer is Jack Stevens, Managing Director of Cambridge Self-Service Storage. Email: jack@cstorage.co.uk

10. Changes to the Privacy Policy

In the future, we may need to alter or amend this Privacy Policy. All changes will be posted on this page on this website. This Privacy Policy was last updated on 25th June 2018.